f999com Terms and Conditions for Bangladesh Players

1 Eligibility

To register and use f999com, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active.

• You must be at least 18 years of age. f999com does not accept registrations from anyone under 18, regardless of local laws that may set a different minimum age.
• You must be registering as an individual acting on your own behalf, not on behalf of any other person or entity.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law. It is your responsibility to check the laws in your location before registering.
• You must not be an employee, contractor, or close family member of an employee or contractor of f999com or any of its affiliated companies.
• You must not have previously had an f999com account that was closed, suspended, or terminated for a breach of these Terms and Conditions.

f999com takes underage gambling seriously. If you are aware of a minor attempting to use the f999com platform, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

2 Account Rules

When you register an f999com account, you are responsible for providing accurate, complete, and up-to-date information. f999com uses the information you provide to verify your identity, process payments, and communicate with you about your account.

• You may only hold one active f999com account at any time. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a breach of these terms.
• You are responsible for keeping your login credentials secure. Do not share your username or password with anyone. f999com will never ask for your password via email, chat, or phone.
• You must notify f999com immediately if you believe your account has been accessed without your authorisation. Contact support at [email protected].
• All information provided during registration must be accurate. Providing false information — including a false name, date of birth, or contact details — is grounds for immediate account termination.
• f999com reserves the right to request identity verification documents at any time. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

3 Deposits and Withdrawals

f999com supports deposits and withdrawals via bKash, Nagad, Rocket, and DBBL. All transactions must be made using a payment method registered in your own name. Third-party deposits and withdrawals are not permitted under any circumstances.

• The minimum deposit amount is ৳100. There is no maximum deposit limit, though f999com may apply limits to individual accounts based on verification status or risk assessment.
• Deposits are credited to your f999com balance within seconds of confirmation from the payment provider. If a deposit does not appear within 15 minutes, contact support with your transaction reference number.
• The minimum withdrawal amount is ৳200. Withdrawals are processed within 5 to 15 minutes in most cases during normal operating hours.
• f999com does not charge fees on deposits or withdrawals. However, your mobile wallet provider may apply their own transaction fees, which are outside f999com's control.
• Withdrawals may be delayed or held if your account is under review, if identity verification is pending, or if f999com's fraud prevention systems flag the transaction for manual review.
• f999com reserves the right to request proof of payment method ownership before processing any withdrawal. This is a standard anti-fraud measure and is not a reflection on any individual player.

4 Bonus Terms

f999com offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated in the relevant promotion, as well as the general bonus rules set out here. In the event of a conflict, the specific promotion terms take precedence.

• All bonuses are subject to wagering requirements. The wagering requirement for each bonus is stated clearly in the promotion details. Bonus funds cannot be withdrawn until the wagering requirement has been met in full.
• Welcome bonuses are available to new players only. One welcome bonus per player, per household, per device, and per IP address.
• Bonuses must be claimed within the timeframe stated in the promotion. Expired bonuses cannot be reinstated.
• f999com reserves the right to withdraw any bonus offer at any time without prior notice. Bonuses already credited to an account will not be removed, but their terms may be updated with reasonable notice.
• Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, exploiting bonus terms in a way not intended by f999com, or using automated tools to meet wagering requirements — will result in bonus forfeiture and may result in account termination.
• Certain games may contribute differently to wagering requirements. For example, live casino games may contribute at a lower rate than slot games. The contribution rates for each game category are stated in the promotion details.

5 Gameplay Rules

All games on f999com use certified random number generators (RNG) to determine outcomes. The RNG systems used by f999com are independently tested and certified to ensure fairness. f999com does not manipulate game outcomes in any way.

• The minimum bet on f999com games is ৳10. Maximum bet limits vary by game and are displayed within each game interface.
• Once a bet has been confirmed and accepted by the f999com system, it cannot be cancelled or modified. Please review your bet carefully before confirming.
• In the event of a technical failure during a game round, f999com will attempt to resolve the round using the last confirmed game state. If this is not possible, the bet will be voided and the stake returned to your balance.
• f999com reserves the right to void any bet that was placed as a result of a software error, a pricing error, or any other technical malfunction that resulted in incorrect odds or game parameters being displayed.
• The use of automated betting software, bots, scripts, or any other tool that gives a player an unfair advantage over other players or over the house is strictly prohibited.
• Collusion between players — including sharing information about live game hands, coordinating bets, or any other form of cooperative play designed to gain an unfair advantage — is prohibited and will result in account termination.

6 Responsible Gaming

f999com is committed to promoting responsible gaming. We provide tools to help players manage their gaming activity and we take our duty of care to players seriously. Gaming on f999com should be a form of entertainment, not a way to make money or escape financial problems.

• Players can set daily, weekly, or monthly deposit limits through their account settings. Deposit limits take effect immediately and cannot be increased for 24 hours after the change is made.
• Players can set session time limits that will alert them or automatically log them out after a specified period of play.
• Players can request a self-exclusion period of 1 month, 3 months, 6 months, 12 months, or permanent exclusion. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
• f999com's support team is available 24/7 to assist players who feel their gaming is becoming a problem. Contact us at [email protected].

For more information about responsible gaming tools and support resources available in Bangladesh, please visit our dedicated Responsible Gaming page.

7 Account Termination

Either you or f999com may close your account at any time. The process and consequences differ depending on who initiates the closure and the reason for it.

• If you wish to close your account voluntarily, contact f999com support at [email protected]. Any remaining balance will be withdrawn to your registered payment method before the account is closed, provided all verification requirements have been met.
• f999com reserves the right to suspend or terminate any account at any time if we believe the account has been used in breach of these Terms and Conditions, for fraudulent activity, for money laundering, or for any other illegal purpose.
• If f999com terminates your account due to a breach of these terms, any bonus funds in your account will be forfeited. Real-money funds may also be withheld pending investigation if fraud or illegal activity is suspected.
• f999com may also close accounts that have been inactive for 12 consecutive months. You will be notified by email before an inactive account is closed, and any remaining balance will be returned to your registered payment method.

8 Limitation of Liability

f999com provides its platform on an "as is" and "as available" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

• f999com is not liable for any losses arising from platform downtime, technical failures, or interruptions to service that are outside our reasonable control.
• f999com is not liable for any indirect, consequential, or incidental losses arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of opportunity.
• f999com's total liability to any individual player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.
• Nothing in these Terms and Conditions limits f999com's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

9 Privacy and Data

f999com collects and processes personal data in accordance with our Privacy Policy. By registering an f999com account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

f999com uses your personal data to verify your identity, process payments, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties. For full details of how f999com handles your data, please read our Privacy Policy.

10 Intellectual Property

All content on the f999com platform — including but not limited to the website design, logos, graphics, game interfaces, software, and written content — is the intellectual property of f999com or its licensors. You may not copy, reproduce, distribute, or create derivative works from any f999com content without prior written permission.

The f999com name, logo, and brand identity are registered trademarks. Unauthorised use of f999com trademarks is prohibited and may result in legal action.

11 Amendments to These Terms

f999com reserves the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify registered players by email and display a notice on the f999com platform. The updated terms will take effect 7 days after notification, unless the change is required by law, in which case it may take effect immediately.

Your continued use of f999com after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you should close your account before the effective date.

12 Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable international gaming regulations. Any dispute arising from your use of f999com that cannot be resolved through our customer support process will be referred to binding arbitration.

Before initiating any formal dispute process, we encourage you to contact f999com support at [email protected]. The majority of account and payment issues can be resolved quickly through direct communication with our support team, which is available 24 hours a day, 7 days a week.

f999com is committed to resolving all player complaints fairly and promptly. If you feel your complaint has not been handled appropriately, you may escalate the matter through the formal dispute resolution process described in your account settings.